Principles of Hotel Front Office Operations (Tourism & Hospitality)
By Unknown Author.
Description
A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer's guide to accompany the text. - from Amzon
ISBN(s)
0826447090, 9780826447098